crisis management training
Gain essential crisis management expertise to shield your brand, customers, and stakeholders from harm. Master rapid incident evaluation, leading multi-team responses, navigating social media challenges, and driving effective recovery through assured, transparent communication that builds trust and minimises damage.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This programme equips you with practical strategies to swiftly assess incidents, collaborate with legal and technical teams, and manage communications across all platforms. You'll master handling social media crises, updating stakeholders, directing customer support, and engaging regulators and investors. Develop robust playbooks, recovery strategies, and post-incident analyses to safeguard your brand's reputation and accelerate recovery efforts.
Elevify advantages
Develop skills
- Quick crisis evaluation: rapidly gauge incidents and activate appropriate responses.
- Social media control: create prompt, precise updates and handle spreading negativity.
- Stakeholder communication: identify key groups and provide unified, reliable information.
- Compelling announcements: develop compassionate media statements and briefing notes.
- Recovery after crisis: evaluate brand impact, update procedures, and avoid future issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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