Strategic Behaviors Course
Master strategic behaviours to transform strategy into daily actions. Learn to redesign sales and operations, develop customer-centric KPIs, manage resistance, and lead 90-day change plans that enhance profitability, satisfaction, and team performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Strategic Behaviours Course teaches you to convert strategy into clear, measurable daily actions. Discover how to redesign sales processes, enhance customer-focused operations, and establish cross-functional processes that gather insights from every interaction. Define effective KPIs, address resistance and risks, and develop a targeted 90-day behaviour change plan to improve profitability, satisfaction, and team performance.
Elevify advantages
Develop skills
- Customer-centric operations: redesign workflows to boost loyalty and profit fast.
- Strategic KPI design: build simple, powerful metrics for sales, ops, and support.
- Behaviour-to-strategy mapping: turn goals into clear daily actions for each team.
- Practical change management: handle resistance, risks, and data gaming quickly.
- 90-day execution plans: craft focused behaviour change roadmaps for managers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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