SME-SMI Training
SME-SMI Training equips managers to create role-based skill matrices, develop 12-week training plans, train internal experts as coaches, and monitor KPIs. This approach helps small teams boost quality, speed, and customer satisfaction using simple, repeatable systems with limited resources.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
SME-SMI Training teaches you to design focused 12-week training programs, create role-based skill matrices, and develop internal experts into effective trainers. Master setting measurable KPIs, tracking performance with easy tools, applying microlearning and checklists, and building feedback loops to reduce errors, accelerate onboarding, and drive ongoing improvement despite tight time and budget constraints.
Elevify advantages
Develop skills
- KPI-driven training design: set sharp, measurable goals for SME teams fast.
- Role-based skill mapping: build clear matrices for every service position.
- Practical SME trainer development: turn experts into effective in-house coaches.
- Lean training implementation: deploy 12-week programs with minimal downtime.
- Continuous improvement tracking: use simple audits and feedback to refine skills.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the duration of the courses?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course