Quality Approach Training
This course equips managers and administrators with essential ISO 9001 knowledge, process control techniques, and continuous improvement methods like PDCA and KPIs. Learners will reduce defects, manage complaints proficiently, and foster a quality-driven culture in their teams, ensuring long-term operational excellence and performance gains.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to implement ISO 9001 in everyday operations. Master process mapping, control, indicators, and clear work instructions. Handle nonconformities, complaints, root cause analysis, PDCA cycles, and KPI development. Design targeted training sessions, evaluate outcomes, and create rollout plans for sustained quality enhancements across your organisation.
Elevify advantages
Develop skills
- Implement ISO 9001 by applying core clauses, controls, and records in daily tasks.
- Control processes through mapping, KPI setting, and risk monitoring for quick improvements.
- Handle nonconformities by managing complaints, identifying root causes, and applying corrective actions.
- Apply continuous improvement tools including PDCA, Pareto analysis, 5S, and KPIs to minimise defects.
- Design effective quality training sessions that are concise and practical for supervisors.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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