Internal Quality Audit Training
Master internal quality audits for service operations. Gain skills to plan risk-based audits, map key processes quickly, collect reliable evidence, spot and classify issues, and produce clear reports with recommendations that boost compliance, efficiency, and informed management choices in New Zealand contexts.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to plan and conduct effective internal quality audits, map essential service processes using tools like SIPOC and swimlanes, and collect robust evidence via checklists and interviews. You will learn to pinpoint nonconformities, use root cause analysis, evaluate risks, and create precise reports with recommendations that promote corrective actions, ensure compliance, and aid strong management decisions.
Elevify advantages
Develop skills
- Plan risk-based internal audits: define scope, sampling, and focused objectives.
- Map service processes fast: SIPOC, swimlanes, RACI for quality control.
- Gather solid audit evidence: smart checklists, interviews, and document review.
- Identify and classify nonconformities: write clear findings and root causes.
- Draft sharp audit reports: actionable recommendations, owners, and timelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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