BPM (Business Process Management) Training
Master BPM for order-to-delivery: map AS-IS processes, design TO-BE flows, fix root causes, and define KPIs. Gain practical tools to reduce errors, accelerate fulfilment, and align operations with business goals in management and administration.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This BPM Training provides a practical toolkit to streamline Order-to-Delivery. Learn to document AS-IS workflows, define clear scope, apply root cause analysis, and design TO-BE processes that reduce errors and delays. Master KPI design, dashboards, benchmarking, and build implementation roadmaps with change management and governance for measurable results.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert messy procedures into clear, lean process flows.
- AS-IS and TO-BE mapping: document, redesign, and optimise order-to-delivery.
- KPI design for O2D: define, calculate, and track high-impact logistics metrics.
- Root cause analysis: apply 5 Whys, Fishbone, and Pareto to fix order issues fast.
- Implementation roadmap: plan phased rollouts, governance, and change adoption.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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