Agent Training
Agent Training equips managers and admins with essential tools to boost CRM adoption. It covers stakeholder alignment, custom training design, and success tracking, helping teams adopt systems quickly, overcome resistance, and achieve tangible business outcomes with sustained engagement and measurable results.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course offers a practical framework for CRM adoption success, from launch to ongoing achievement. You'll learn to assess stakeholders, create custom learning paths, and use effective change strategies. Develop onboarding plans, conduct compelling training sessions, handle disputes, and monitor KPIs via dashboards, reviews, and feedback to ensure users stay engaged, supported, and business-focused.
Elevify advantages
Develop skills
- CRM adoption strategy: identify resistance and promote rapid, enduring user engagement.
- Stakeholder training design: align roles with efficient, tailored learning programmes.
- Onboarding programme setup: structure 6-week launches with defined milestones and activities.
- Data-driven monitoring: measure CRM usage, KPIs, and support for clear ROI insights.
- Communication and conflict skills: unite managers, address objections, and maintain strong commitment.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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