Administrative Organization Course
Master administrative organisation to streamline workflows, define roles, set SLAs, and track KPIs. Gain practical tools to reduce delays, cut errors, and align Sales, Operations, and Finance for better management and administration performance. This course equips you with hands-on methods to analyse processes, implement RACI matrices, design efficient handoffs, manage queues, standardise templates, apply data governance, build dashboards, and drive continuous improvements in daily operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides practical tools to analyse current processes, define clear roles using RACI, and design efficient workflows with solid handoffs across teams. You will learn to establish SLAs, manage queues, standardise templates, implement data governance, build simple dashboards, track key indicators, and apply continuous improvement techniques to minimise delays, errors, and rework in everyday operations.
Elevify advantages
Develop skills
- Workflow design: build clear, low-friction processes across teams fast.
- RACI & roles: define ownership, escalation paths, and lean role charters.
- SLA setup: set response times, queues, and escalation rules that cut delays.
- KPI monitoring: track key admin metrics with simple dashboards and reports.
- Data governance: standardise templates, access rules, and document control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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