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Workplace Conflict Management Course

Workplace Conflict Management Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical strategies to assess workplace conflicts, conduct structured mediation sessions, and handle tough discussions confidently. You'll master preparing for sessions, managing emotions, reframing issues, ensuring balanced input, and developing clear, time-limited agreements. Additionally, discover ways to monitor progress, involve managers ethically, and use metrics to promote lasting team harmony and productivity.

Elevify advantages

Develop skills

  • Practical mediation design: plan fast, safe, high-impact conflict sessions.
  • Advanced facilitation: de-escalate tension with questions, reframing, and listening.
  • Root cause diagnosis: quickly pinpoint systemic vs. interpersonal conflict drivers.
  • Agreement crafting: write clear, behavioural, time-bound workplace resolutions.
  • Impact tracking: monitor agreements with KPIs, surveys, and structured check-ins.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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