Handling Workplace Conflicts Course
Develop essential skills for resolving workplace disputes effectively. Master techniques to assess conflicts, conduct impartial interviews, facilitate productive mediations, mitigate risks, and implement follow-up plans that rebuild trust, strengthen teams, and enhance overall performance. Ideal for HR professionals and managers seeking to handle conflicts confidently and professionally.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical strategies to identify conflict origins, evaluate team dynamics, and manage legal and reputational risks. Gain skills in preparing case details, holding empathetic one-on-one discussions, facilitating structured group mediations, and developing action plans with follow-up measures and communication tactics to rebuild teamwork and safeguard organisational success.
Elevify advantages
Develop skills
- Diagnose conflicts swiftly by identifying root causes and HR risks.
- Conduct impartial one-on-one discussions with empathy and thorough documentation.
- Facilitate effective mediations by establishing rules, easing tensions, and gaining quick agreements.
- Create robust action plans featuring 4-week monitoring, metrics, and clear responsibilities.
- Utilise non-violent communication and interest-based methods for fair, lawful resolutions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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