Applying Emotional Intelligence at Work Course
This course equips HR professionals with practical emotional intelligence strategies to manage workplace conflicts, foster psychological safety, and enhance team dynamics through evidence-based tools and techniques.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Applying Emotional Intelligence at Work Course gives you practical tools to handle conflict, lead calm conversations, and protect psychological safety. Learn to recognise triggers, regulate stress, listen actively, design one-on-one and group dialogues, and track impact with simple metrics. Build confidence, fairness, and clarity in everyday decisions with concise, evidence-based strategies you can use immediately.
Elevify advantages
Develop skills
- Apply emotional intelligence models to real HR conflict situations effectively.
- Lead difficult 1:1 conversations with calm, clarity, and non-blaming language.
- Facilitate joint conflict meetings that build psychological safety and agreements.
- Use quick emotion regulation tools to stay composed in high-stress HR moments.
- Design feedback norms and pulse surveys that track and improve team trust.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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