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Debt Recovery Agent Course

Debt Recovery Agent Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Debt Recovery Agent Course provides practical skills to handle overdue accounts with confidence and integrity. Learn the complete debt lifecycle, compliant communication, and de-escalation techniques, along with key laws, privacy rules, and ethical standards. Master negotiation, sustainable payment plans, documentation, KPIs, and modern recovery tools to resolve accounts efficiently while safeguarding customers and your organisation.

Elevify advantages

Develop skills

  • Professional debtor communication: write, call, and de-escalate with confidence.
  • Debt collection law basics: apply rules similar to FDCPA and avoid costly violations.
  • Negotiation for repayment: create realistic plans, settlements, and hardship solutions.
  • Compliance and ethics in recovery: manage risk, complaints, and fair treatment.
  • Collections operations know-how: use KPIs, CRM tools, and QA for fast results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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