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Credit Control & Debt Collection Course

Credit Control & Debt Collection Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Credit Control and Debt Collection Course provides a clear, practical system to minimise late payments and boost cash flow rapidly. Discover how to develop preventive credit policies, model customer portfolios, assess payment patterns, and construct risk scores. Gain hands-on experience in professional communication, designing feasible payment plans, and deploying a 60-day collections process featuring KPIs, tools, and templates ready for immediate use.

Elevify advantages

Develop skills

  • Build 60-day collection workflows with reminders, holds, and escalation rules.
  • Design preventive credit policies to reduce late payments and safeguard cash flow.
  • Analyse payment behaviour and risk scores to prioritise key collections.
  • Create professional B2B collection emails, call scripts, and dispute responses.
  • Develop compliant payment plans and record all promises-to-pay in CRM.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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