Credit Control & Debt Collection Course
Master credit control and debt collection using proven 60-day workflows, risk scoring, and prevention strategies. Learn to lower DSO, create payment plans, coordinate sales and finance teams, and apply professional communication to recover cash more quickly with minimal friction.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Credit Control and Debt Collection Course provides a clear, practical system to minimise late payments and boost cash flow rapidly. Discover how to develop preventive credit policies, model customer portfolios, assess payment patterns, and construct risk scores. Gain hands-on experience in professional communication, designing feasible payment plans, and deploying a 60-day collections process featuring KPIs, tools, and templates ready for immediate use.
Elevify advantages
Develop skills
- Build 60-day collection workflows with reminders, holds, and escalation rules.
- Design preventive credit policies to reduce late payments and safeguard cash flow.
- Analyse payment behaviour and risk scores to prioritise key collections.
- Create professional B2B collection emails, call scripts, and dispute responses.
- Develop compliant payment plans and record all promises-to-pay in CRM.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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