Frontline Management Course
The Frontline Management Course equips managers with practical tools to stabilize teams, reduce turnover, and drive consistent performance through KPI tracking, problem-solving, communication, improvement plans, and retention strategies.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Frontline Management Course provides practical tools to stabilise teams and improve daily results. Learn to reduce turnover with smart scheduling, engagement tactics, and clear shift plans. Build simple KPI dashboards, diagnose performance issues, and run effective huddles. Design standard work, targeted training, and 90-day improvement plans so your team delivers consistent, reliable performance every day.
Elevify advantages
Develop skills
- KPI design & tracking: build simple dashboards that surface frontline issues fast.
- Root cause problem-solving: apply 5 Whys and quick fixes to stabilise operations.
- Frontline communication: run sharp huddles, meetings, and feedback conversations.
- 90-day improvement plans: design rapid experiments and measure impact with KPIs.
- Shift & retention management: optimise schedules and reduce churn with fast tactics.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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