Collections Department Management Course
Gain expertise in crafting credit policies, implementing risk-focused collection strategies, and tracking performance indicators to lower DSO, minimise bad debts, and secure cash flow. Tailored for accounting experts handling accounts receivable, client relations, and collections teams.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on strategies to cut overdue accounts, refine credit controls, and boost cash inflows. Master credit risk evaluation, client segmentation, custom collection playbooks, and vital metrics such as DSO and recovery rates. Access practical workflows, scripts, and policy templates to enhance collections efficiency, resolve disputes swiftly, and drive steady business growth.
Elevify advantages
Develop skills
- Design credit policies with limits, terms, and collateral to safeguard cash flow.
- Develop risk-based collection playbooks including actions, escalation, and timing.
- Analyse accounts receivable and credit risk by segmenting clients and setting watchlists.
- Optimise collections workflows with clear roles, dispute management, and system links.
- Monitor key collections metrics like DSO and recovery rates through targeted improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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