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Collections Department Management Course

Collections Department Management Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on strategies to cut overdue accounts, refine credit controls, and boost cash inflows. Master credit risk evaluation, client segmentation, custom collection playbooks, and vital metrics such as DSO and recovery rates. Access practical workflows, scripts, and policy templates to enhance collections efficiency, resolve disputes swiftly, and drive steady business growth.

Elevify advantages

Develop skills

  • Design credit policies with limits, terms, and collateral to safeguard cash flow.
  • Develop risk-based collection playbooks including actions, escalation, and timing.
  • Analyse accounts receivable and credit risk by segmenting clients and setting watchlists.
  • Optimise collections workflows with clear roles, dispute management, and system links.
  • Monitor key collections metrics like DSO and recovery rates through targeted improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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