Postmortem Course
This course teaches how to analyze and fix failed collaboration features in products by applying UX principles, redesigning information architecture, improving onboarding, and using testing and A/B experiments to boost user activation and retention.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Postmortem Course shows you how to turn a failed collaboration feature into a clear, efficient experience. Learn to define the problem, map user journeys, fix navigation and labelling, design better onboarding, and apply proven IA and UX heuristics. You also get practical testing methods, metrics, and A/B testing strategies to validate changes, cut support tickets, and improve activation and retention fast.
Elevify advantages
Develop skills
- Diagnose product failures: link UX breakdowns to churn, tickets, and revenue.
- Redesign IA and navigation: clarify workspaces, projects, and file discovery fast.
- Craft lean onboarding: guide first-time users to first share with less friction.
- Run quick UX tests: tree tests, usability sessions, and unmoderated prototypes.
- Plan data-driven experiments: A/B tests, success metrics, and impact tracking.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the duration of the courses?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course