Customer Loyalty & Retention Course
Gain expertise in customer loyalty and retention for beauty marketing. Master the creation of profitable loyalty programmes, personalised offers, the 0-180 day customer pathway, A/B testing, and KPI tracking to enhance repeat purchases, customer lifetime value, and sustained brand expansion. Discover strategies to transform one-off buyers into lifelong advocates through data-driven insights and engaging campaigns.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to convert first-time beauty buyers into loyal customers using targeted personalisation, attractive loyalty perks, and incentives beyond discounts. You'll learn to chart the 0-180 day customer journey, manage email, SMS, and website campaigns, create cost-effective loyalty schemes, measure vital retention indicators, and roll out a 90-day strategy to increase repeat buys and customer lifetime value.
Elevify advantages
Develop skills
- Design loyalty programmes: create tiers, rewards, and rules to increase repeat sales.
- Personalise offers: leverage purchase data for product recommendations and intelligent sampling.
- Plan retention journeys: outline 0-180 day touchpoints to encourage repurchases.
- Conduct retention analytics: monitor cohorts, CLTV, churn rates, and promotion results.
- Execute rapid tests: A/B test subject lines, rewards, and timing for swift improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses come with a certificate?
Are the courses free?
What is the duration of the courses?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course