4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Brand Loyalty Course shows you how to analyse retention performance, design profitable loyalty programmes, and build targeted lifecycle campaigns that increase repeat purchases and CLV. Learn to use CRM data for smart personalisation, upgrade key customer experiences, and set up clear KPIs, dashboards, and a 12-month implementation roadmap so you can launch, measure, and optimise loyalty initiatives with confidence.
Elevify advantages
Develop skills
- Loyalty programme design: craft profitable points, tiers, and reward structures.
- Retention analytics: benchmark KPIs and turn gaps into clear action plans.
- Lifecycle campaigns: build email/SMS flows that boost repeat e-commerce sales fast.
- CRM personalisation: segment customers and trigger tailored offers that convert.
- Implementation roadmap: plan tech, budget, and pilots for loyalty rollout in 12 months.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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