e-reputation training
Gain expertise in managing online reputation for brands. Detect crises promptly, prioritise spreading issues, create tailored platform responses, apply proven templates, and monitor key metrics to defend and elevate digital trust in your marketing efforts.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips you to safeguard and enhance brand image on social media, review sites, and forums. Master swift crisis spotting, prioritisation, and response strategies, plus develop precise messaging, regulation-compliant replies, and leadership updates. With hands-on templates, monitoring processes, and performance metrics, you'll build a practical toolkit for resolving problems and boosting enduring online credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: quickly assess, rank, and control spreading problems.
- Social response strategies: create rapid, platform-appropriate replies to de-escalate situations.
- Review and forum oversight: handle ratings, arguments, and discussion threads.
- Compliant messaging: produce clear, legally sound statements on product claims.
- Reputation metrics: monitor feelings, goals, and test messages for results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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