digital assistant training
Gain expertise in Digital Assistant capabilities for contemporary marketing teams. Master processes for social media, email, and advertising, develop a defined assistant persona, manage reports and KPIs, oversee quotes and scheduling, and recognise precisely when to hand over to human specialists. This course equips you to deploy assistants that deliver consistent, efficient support across routine operations and client interactions.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Digital Assistant Training teaches you to create a dependable, brand-aligned helper that efficiently handles content calendars, approvals, and campaign workflows. Master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting templates, pricing fundamentals, and secure escalation methods, enabling your assistant to manage everyday tasks, client enquiries, and performance reports with reliable, top-notch support.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a uniform assistant persona including tone, boundaries, and user focus.
- Employ pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content planning, reporting, and meetings.
- Implement secure escalation protocols, data protection, and 'I don’t know' responses in real-time assistance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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