People Skills Course
This course equips participants with essential interpersonal skills to improve team dynamics, resolve conflicts, and enhance communication through practical techniques and exercises.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The People Skills Course provides practical tools to manage tricky conversations, ease tensions, and foster trust in any team. You'll learn active listening, straightforward messaging, and empathetic replies, then put into practice established conflict resolution and de-escalation methods. Using role-plays, scripts, and straightforward communication strategies, you'll build confidence to facilitate discussions, enhance dialogue, and promote more effective, respectful exchanges.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions with ready-to-use scripts.
- Conflict de-escalation: employ quick, neutral phrasing to diffuse heated situations.
- Active listening mastery: apply NVC, paraphrasing, and SOLER in everyday chats.
- Team communication plans: create 4-week solutions with clear guidelines and templates.
- Diagnosing team dynamics: identify underlying causes, unfulfilled needs, and trust problems swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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