Moderation Course
Gain expertise in contemporary community moderation tailored for communication professionals. Develop abilities to craft clear guidelines, respond to crises, combat spam and abuse, leverage moderation tools, and deliver transparent, equitable decisions that foster safe and vibrant online environments. This course enhances your capacity to maintain engaging digital spaces while prioritising safety and mental health.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair outcomes. You'll learn to manage harassment, hate speech, spam, and self-harm content, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design effective community guidelines: craft fair, enforceable, and brand-aligned policies.
- Conduct swift moderation decisions: prioritise incidents considering context, impact, and risk factors.
- Employ professional moderation tools: effectively use queues, dashboards, metrics, and automation.
- Manage crises and self-harm content: apply trauma-informed protocols for safe responses.
- Deliver clear communication on decisions: explain actions in a neutral, consistent, and transparent manner.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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