Effective Listening Course
This course equips participants with essential listening skills to improve communication in professional settings, focusing on active listening, conflict resolution, and fostering inclusive environments through practical exercises and evidence-based techniques.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Effective Listening Course provides practical tools to manage one-on-one meetings, tough conversations, and team discussions with confidence. You'll learn the basics of active listening, de-escalation techniques, and inclusive practices that encourage every voice. Employ evidence-based methods, scripts, and short exercises to enhance trust, clarity, and follow-through in daily interactions swiftly and dependably.
Elevify advantages
Develop skills
- Active listening mastery: apply SOLER, paraphrasing, and emotion labelling quickly.
- Inclusive listening: adapt to culture, personality, and encourage quieter voices.
- Difficult conversations toolkit: de-escalate conflict and co-create clear next steps swiftly.
- High-trust meetings: design agendas, rules, and feedback loops that increase openness.
- Everyday micro-habits: quick practices to hone focus, empathy, and retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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