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Ground Staff Course

Ground Staff Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Ground Staff Course provides practical, step-by-step training to manage check-in, boarding, baggage, and passenger movement smoothly, even during busy periods. Learn straightforward communication scripts, handling disruptions, assisting persons with reduced mobility, and safety and security protocols using real-life tools, checklists, and performance indicators to work quicker, cut down on mistakes, and offer a dependable, professional airport service.

Elevify advantages

Develop skills

  • Airport ground operations: quickly grasp main tasks, teams, and regulatory adherence.
  • Passenger processing: manage check-in, boarding, queues, and identification under stress.
  • Baggage handling: sort out issues, monitor luggage, and liaise with departments.
  • Disruption communication: give clear announcements through PA systems, screens, and notices.
  • Special assistance care: handle support for persons with reduced mobility with safety, respect, and precision.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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