Concierge Services Course
This course provides essential skills for concierge professionals to handle VIP requests, ensuring seamless, discreet, and efficient guest experiences through practical training in dining, transport, tours, privacy, and crisis management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Concierge Services Course equips you with practical skills to manage VIP requests confidently. You will learn to find top-notch restaurants, set up private dining, and organise secure transport along with brief cultural tours. Develop solid habits for privacy, discreet communication, and proper record-keeping while gaining expertise in prioritisation, backup planning, and ready-to-use scripts that ensure every guest interaction is smooth, efficient, and professional.
Elevify advantages
Develop skills
- VIP dining coordination: secure discreet bookings at top restaurants quickly.
- Guest confidentiality: apply strict privacy, records, and no-name communication.
- Transport logistics: plan multi-provider transfers, timing, and payments smoothly.
- Cultural micro-tours: design 1–2 hour premium city experiences for busy travellers.
- Crisis handling scripts: resolve booking issues with calm, guest-focused messaging.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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