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De-Escalating Conversations For Customer Service Course
Oya, learn how to settle quarrel for customer service work! This course na for call center people wey wan sabi work better. You go learn how to settle fight well well, how to handle stress, and how to find solution to problem. You go sabi how to listen well, how to show say you dey feel the customer, and how to talk clear. You go sabi how to write report well, and how to make customer happy pass by understanding wetin dem want and how to handle when dem vex. Make your customer service correct today!
- Settle wahala like a pro: Use correct ways to calm fight quick quick.
- Talk better: Show love and talk clear so people go understand you well.
- Handle stress: Stay calm and do your work well even when things hard.
- Find solution to problem: Know the main reason for the problem and find correct solution.
- Make customer happy pass: Do more than wetin dem expect and handle when dem vex well well.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Oya, learn how to settle quarrel for customer service work! This course na for call center people wey wan sabi work better. You go learn how to settle fight well well, how to handle stress, and how to find solution to problem. You go sabi how to listen well, how to show say you dey feel the customer, and how to talk clear. You go sabi how to write report well, and how to make customer happy pass by understanding wetin dem want and how to handle when dem vex. Make your customer service correct today!
Elevify advantages
Develop skills
- Settle wahala like a pro: Use correct ways to calm fight quick quick.
- Talk better: Show love and talk clear so people go understand you well.
- Handle stress: Stay calm and do your work well even when things hard.
- Find solution to problem: Know the main reason for the problem and find correct solution.
- Make customer happy pass: Do more than wetin dem expect and handle when dem vex well well.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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