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Customer Retention Technician Course
Carry your call center work to the next level with our Customer Retention Technician Training Programme. You go sabi better communication skills, like how to talk people round and how to manage when conversation dey hard. You go get eye for customer wey dey comot (customer churn), how e dey affect business, and how to stop am. You go learn how to plan and do retention strategies, check wetin customers dey talk, and manage projects well. This training go give you correct and quality skills to make customers happy and make business boom.
- Sabi how to talk people round well well so customer go dey happy.
- Check wetin customers dey talk so you go know wetin dey trend and how to make service better.
- Get correct retention strategies so customer no go dey comot.
- Plan and do projects well well so result go dey perfect.
- Share resources well so retention work go dey effective.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Carry your call center work to the next level with our Customer Retention Technician Training Programme. You go sabi better communication skills, like how to talk people round and how to manage when conversation dey hard. You go get eye for customer wey dey comot (customer churn), how e dey affect business, and how to stop am. You go learn how to plan and do retention strategies, check wetin customers dey talk, and manage projects well. This training go give you correct and quality skills to make customers happy and make business boom.
Elevify advantages
Develop skills
- Sabi how to talk people round well well so customer go dey happy.
- Check wetin customers dey talk so you go know wetin dey trend and how to make service better.
- Get correct retention strategies so customer no go dey comot.
- Plan and do projects well well so result go dey perfect.
- Share resources well so retention work go dey effective.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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