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Telemarketing Operator Course

Telemarketing Operator Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Telemarketing Operator Course equips you with hands-on skills to manage incoming complaints, fix slow internet issues, and explain solutions plainly while setting achievable expectations. You'll learn to calm tense calls, apply active listening, and handle time efficiently without compromising customer satisfaction. Boost your sales performance using focused scripts, overcoming objections, and making consultative pitches, all while employing QA tools and self-assessment to monitor progress and advance quickly.

Elevify advantages

Develop skills

  • Mastery of complaint calls: quickly identify problems and outline straightforward next actions.
  • Emotional smarts during calls: calm situations, listen attentively, and maintain composure.
  • Effective phone selling: uncover customer needs, address pushbacks, and seal deals smoothly.
  • Skills in presenting offers: showcase packages, costs, and add-ons for fast successes.
  • Quality assurance and personal review: apply call checklists and performance measures to enhance each session.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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