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Call Center Human Resources Manager Course

Call Center Human Resources Manager Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Carry your career dey go higher with our Call Centre Human Resources Manager Course. We design am for professionals wey wan sharpen their skills for how to make staff happy, how to keep them, and how to help them grow. You go learn how to plan correct training wey go impact people, how to put better recognition system in place, and how to make sure say communication dey flow well. You go master how to measure whether things dey work and how to make things dey improve steady. This course go give you power to ginger your team, make their performance better, and lead with confidence for inside the busy call centre world.

Elevify advantages

Develop skills

  • Plan training programs: Create training wey go touch people and help them climb career ladder.
  • Boost staff motivation: Put better recognition and reward system wey go work well in place.
  • Improve communication: Build open channels where people fit talk and give feedback.
  • Develop engagement programs: Plan and check how well staff engagement strategies dey work.
  • Improve retention: Find out wetin dey make people wan leave and use better strategies to keep them.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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