Prevention Agent Course
The Prevention Agent Training Course equips security personnel with skills to reduce retail theft, operate CCTV and patrols efficiently, follow legal and ethical guidelines, resolve conflicts peacefully, and collaborate with shop teams to secure assets while upholding customer rights. It focuses on real-world applications for loss prevention in retail settings, ensuring professionals act decisively yet lawfully to protect businesses.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Prevention Agent Course provides practical skills to manage shoplifting risks, handle customer dealings, and resolve store issues confidently. You will learn legal boundaries, force usage rules, de-escalation methods, CCTV operations, patrol strategies, and evidence management. Develop teamwork with store staff, boost awareness of situations, and use effective techniques to minimise losses and safeguard people and property.
Elevify advantages
Develop skills
- Legal compliance for security work: quickly apply rules on searches, detentions, and force.
- Retail theft prevention strategies: reduce losses using EAS, store layouts, and hidden deterrents.
- CCTV and patrol coordination: design routes, identify weak spots, and preserve video proof.
- Customer service professionalism: manage disputes, calm tensions, and respect people's dignity.
- Store risk evaluation: spot suspicious actions, prioritise dangers, and intervene early.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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