Management and Oversight of Administrative Contracts Course
This course equips participants with essential skills for effective management and oversight of administrative contracts, focusing on practical tools for contract analysis, risk control, performance monitoring, compliance, and citizen-centered service improvements to ensure reliable and cost-effective public services.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Management and Oversight of Administrative Contracts Course provides practical tools to handle service contracts with assurance. You will learn to understand contract terms, set KPIs and service levels, and create monitoring processes with straightforward reports and audit records. Enhance risk handling, legal compliance, and governance setups while boosting feedback, complaint resolution, and ongoing performance enhancement for dependable, cost-saving services.
Elevify advantages
Develop skills
- Contract analysis: swiftly understand scope, KPIs, and public value objectives.
- Risk control: identify legal, financial, and operational risks and respond promptly.
- Performance oversight: conduct checks, monitor KPIs, and uphold service levels.
- Compliance management: implement procurement guidelines, modifications, and records.
- Citizen-focused monitoring: gather feedback, address complaints, and enhance services.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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