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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course equips you to manage challenging patient discussions with clarity and assurance. You will learn simple language, empathetic replies, de-escalation methods, and frameworks like SPIKES for breaking bad news. Practice real-life scripts, conduct family meetings, plan follow-ups, and adopt self-care practices to avoid burnout and boost team collaboration in healthcare settings.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, right tone, and body language confidently.
  • Explain medical diagnoses simply with plain language, teach-back method, and no jargon.
  • Quickly calm emotions like anger, denial, and fears using empathy tools.
  • Lead family meetings to align wishes, discuss DNR orders, and record decisions.
  • Safeguard yourself and team with debriefs, spotting burnout signs, and support systems.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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