Tourist Management Course
This course equips participants with essential skills to optimize tour operations, leverage technology, establish quality procedures, handle guest feedback, and design effective city tour services, leading to improved efficiency, customer satisfaction, and business performance in tourist management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Tourist Management Course teaches you how to manage smooth and reliable city tours using clear guidelines, smart technology, and straightforward procedures. You will learn to enhance punctuality, communication, meeting spots, and handling of complaints while monitoring key performance indicators such as timely departures, customer satisfaction, and referrals. With practical resources, short training sessions, and a clear plan for the upcoming season, you can swiftly improve service standards and increase positive guest feedback.
Elevify advantages
Develop skills
- Optimising tour operations: create efficient workflows for before, during, and after tours.
- Managing tours with technology: apply CRM, GPS, and automation in everyday tasks.
- Establishing service quality procedures: develop checklists, handovers, and standards for punctuality quickly.
- Mastering guest feedback: design surveys, monitor KPIs, and resolve complaints promptly.
- Designing city tour services: set up clear meeting points, scripts, and safety instructions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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