PMR Agent Training
Gain essential skills as a PRM agent in high-traffic airports. Master U.S. regulations including ADA, FAA, and TSA, deliver safe wheelchair assistance, communicate respectfully with cultural sensitivity, handle incidents effectively, and use time-efficient methods to provide dignified, compliant service to passengers with reduced mobility. This course ensures you offer stress-free, professional support every time.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist passengers with reduced mobility confidently in crowded airport terminals. Master key regulations like ADA, FAA, and TSA, plus safe wheelchair handling, infection prevention, and effective time management. Hone communication, cultural awareness, risk assessment, emergency handling, and practical checklists for seamless, rule-compliant support.
Elevify advantages
Develop skills
- Master PRM operations: triage passengers, optimise routes to save time, and coordinate with multiple teams.
- Develop disability assistance skills: perform safe transfers, provide guides, and communicate respectfully.
- Ensure PRM compliance: apply ADA, FAA, and TSA regulations in everyday airport tasks.
- Handle PRM incidents: assess risks, record details, and safeguard passenger rights.
- Maintain hygiene and equipment safety: clean, use, and care for mobility aids properly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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