Hotel Management Short Course
This short course provides essential skills for effective hotel management, focusing on guest satisfaction, operational efficiency, and revenue growth through practical techniques in front desk operations, housekeeping, team leadership, and upselling.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Management Short Course equips you with practical tools to manage a smooth, guest-oriented hotel. You will learn to optimise front desk activities, hasten check-in processes, and organise housekeeping to ensure rooms are always ready. Develop solid daily team routines, manage guest complaints assuredly, fix service problems, and apply basic KPIs, upselling techniques, and 90-day plans to rapidly increase satisfaction and earnings.
Elevify advantages
Develop skills
- Guest recovery expertise: sort out complaints swiftly with clever, stress-free offers.
- Fast check-in setups: create 4–6 step processes that reduce queues and improve ratings.
- Earnings-driven upselling: promote upgrades and extras straightforwardly without annoying guests.
- Team coaching practices: conduct brief sessions, morning meetings, and feedback to enhance service.
- Housekeeping organisation: synchronise room conditions, repairs, and prompt check-ins.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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