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Hotel Front Desk Receptionist Training Course

Hotel Front Desk Receptionist Training Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Hotel Front Desk Receptionist Training Course equips you with practical skills to manage arrivals, check-ins, check-outs, and room readiness confidently. You will learn professional guest communication, basic English-Spanish service phrases, billing dispute resolution, handling noise and delay incidents, PMS and POS fundamentals, documentation standards, and stress management techniques to safeguard reputation and ensure consistent high-quality service every shift.

Elevify advantages

Develop skills

  • Guest communication mastery: handle check-in, complaints, and reviews with ease.
  • Billing dispute resolution: audit folios, explain charges, and prevent double bills.
  • Incident handling skills: manage noise, delays, and room issues with calm authority.
  • PMS and POS proficiency: run check-ins, vouchers, refunds, and reversals fast.
  • Peak-shift performance: triage guests, multitask, and stay resilient under stress.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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