Hospitality Receptionist Training
Gain expertise in front desk operations, booking systems, guest interactions, and issue resolution. Hospitality Receptionist Training creates skilled, customer-oriented experts prepared for upscale city hotels and worldwide tourism opportunities, ensuring reliable high-performance service in fast-paced settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with strong front desk abilities for vibrant urban hotels. You will master polite greetings, attentive listening, calming upset guests, and effective phone and email interactions. Gain skills in precise booking management, pricing and stock fundamentals, property management system check-ins, resolving complaints, and stay-end records to ensure seamless guest experiences and top-quality service daily.
Elevify advantages
Develop skills
- Master guest interactions: manage phone calls, emails, and face-to-face queries effortlessly.
- Handle swift, precise bookings: control rates, rules, and system entries professionally.
- Execute smooth check-in processes: greet visitors, check papers, and fix delayed arrivals.
- Excel in complaint resolution: calm tensions, record details, and provide fitting remedies.
- Optimise guest records: note likes and end-of-stay info to encourage return visits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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