Car Rental Training
Master car rental operations at airports for the travel and tourism sector. Acquire skills in fleet management, demand forecasting, cleaning processes, risk control, and customer dispute resolution to increase profits, maintain reputation, and ensure seamless rental services in high-pressure environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to manage efficient and profitable car rental businesses at busy airports. You will master fleet tracking, cleaning and maintenance scheduling, demand prediction, yield optimisation, and overbooking strategies to safeguard revenue. Gain expertise in risk mitigation, key performance indicators, and resolving tough customer situations using proven scripts, de-escalation methods, and service recovery techniques for instant application.
Elevify advantages
Develop skills
- Airport fleet management: efficiently track, clean, and prepare vehicles during peak periods.
- Demand forecasting: anticipate last-minute bookings and assign vehicles to maximise earnings.
- Yield management: implement overbooking, upgrades, and incentives while securing revenue.
- Risk mitigation: address safety, service, and staffing challenges in demanding airport settings.
- Customer conflict resolution: calm tense situations and convert unhappy clients into loyal patrons.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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