Head Waiter / Dining Room Manager Course
Gain mastery as a Head Waiter or Dining Room Manager. This course covers scripting guest journeys, managing allergies and incidents, coordinating teams, and using performance metrics to enhance service quality, speed up table turnover, and increase guest satisfaction in bars or restaurants. It provides practical strategies for leading dining operations effectively, ensuring smooth service and higher revenue.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Head Waiter and Dining Room Manager Training equips you with hands-on skills to review operations, improve seating arrangements, and smoothen service from guest arrival to departure. Master scripting the guest experience, handling allergies and incidents, coordinating during busy periods, and effective real-time communication. Build strong leadership through defined roles, performance tracking, and quick team training to ensure faster, safer, and consistent service every shift.
Elevify advantages
Develop skills
- Service evaluation: check guest experience, resolve delays, and increase table turnover.
- Guest experience planning: create scripts for greetings, sales boosts, and goodbyes to grow revenue.
- Allergy and incident management: control risks, record problems, and safeguard the establishment.
- Team coordination: instruct staff, allocate areas, and manage peak times perfectly.
- Performance training: monitor key indicators, conduct practice sessions, and rapidly improve service standards.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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