Coffee Shop Management Course
This course provides essential skills for managing a successful coffee shop, covering planning, menu design, cost control, staffing, and customer service to boost profitability and efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Coffee Shop Management Course equips you with practical tools to operate a profitable and well-organised café. You will learn to define your offerings, identify peak periods, and predict sales, then create a compact, high-margin menu using smart pricing and upselling techniques. Gain mastery in inventory management, recipe costing, staff planning, rostering, and service protocols, while applying basic metrics and dashboards to reduce waste, enhance customer feedback, and steadily increase revenue.
Elevify advantages
Develop skills
- Coffee shop planning: identify peak hours, customer types, and service flow quickly.
- Smart menu design: develop compact, high-margin menus with upselling approaches.
- Cost and inventory control: establish stock levels, price recipes, and minimise waste swiftly.
- Labour and scheduling: predict demand, allocate duties, and manage labour costs as a percentage of sales.
- Service excellence: prepare greeting scripts, handle queues, and resolve complaints effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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