Telephony Switching Equipment Operations Course
Gain expertise in running telephony switching equipment through practical training on routing, signalling, trunking, monitoring, and handling incidents. Learn quick fault diagnosis, traffic stabilisation, SLA protection, and reliable operation of high-standard voice networks to minimise disruptions and boost service quality.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to operate, monitor, and maintain modern telephony switching systems effectively. You will master call routing, signalling protocols, trunk management, codecs, alarm handling, and redundancy setups, while applying incident response, fault diagnosis, fixes, and analysis to cut downtime, safeguard service levels, and ensure steady voice network performance.
Elevify advantages
Develop skills
- Incident triage and diagnostics: utilise real-time alarms, traces, and performance indicators to resolve faults swiftly.
- Digital exchange operations: manage trunks, routing, codecs, and redundancy features securely.
- Routing and signalling fixes: troubleshoot SS7, SIP, CDR, and one-way audio problems effectively.
- Monitoring and capacity oversight: set up alerts, trunks, and tests to avoid service interruptions.
- Quick remediation techniques: redirect traffic, recover links, and confirm reliable call paths.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
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The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

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