Telephony Equipment Monitoring Course
Gain expertise in monitoring telephony gear for steady voice networks. Cover switch setups, vital KPIs, alarms, and fault processes to spot problems quicker, safeguard service levels, and ensure top-notch telecom operations without hitches.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Telephony Equipment Monitoring Course builds hands-on know-how in switch structures, main KPIs, and alarm patterns to quickly spot and fix voice problems. Master monitoring tools, step-by-step fixes, safe recovery methods, escalation protocols, plus sharp reports, tickets, and logs ready for vendors to deliver solid, quality voice services.
Elevify advantages
Develop skills
- Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
- Quick incident handling: assess, rate severity, and start proper escalations.
- Switching fault finding: apply SS7/SIP traces and KPIs to pinpoint issues fast.
- Build monitoring screens: set up NMS/EMS for trunks, signals, and CPU status.
- Produce solid reports: create tickets, timelines, and RCA files vendors rely on.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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