Air Headset Course
This course provides practical training on headset management, pairing technologies, codec optimization, interference reduction, and standardized procedures for reliable voice communications in large-scale environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Air Headset Course equips you with hands-on skills to set up, handle, and fix modern headsets in busy voice setups. You will learn how to pair devices using DECT, Bluetooth, softphones, and IP phones, grasp codecs and QoS, cut down interference, and use straightforward SOPs for quick fixes. You will end with standard templates, records, and guidelines that ensure calls stay steady, sharp, and uniform on a large scale.
Elevify advantages
Develop skills
- Expert headset pairing: Get the hang of DECT and Bluetooth installation in actual office settings.
- VoIP codec adjustment: Select G.711, Opus, G.729 for crisp calls with minimal bandwidth.
- QoS and RF fine-tuning: Give voice priority and lessen Wi-Fi, DECT, Bluetooth disturbances.
- Quick call-quality fixing: Sort out echo, one-sided, or missing audio in no time.
- Uniform setups: Use firmware, templates, and SOPs for sites with 150 agents.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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