Machine Learning and Deep Learning Course
4.3/5
This course offers a practical introduction to machine learning and deep learning, focusing on building reliable AI systems for support ticket management. Participants will gain hands-on experience in problem framing, data handling, text processing with embeddings, classification models, answer generation, evaluation metrics, A/B testing, fine-tuning, deployment, monitoring, and ensuring safety, privacy, and risk management.
4.3 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on way to create dependable AI for handling support tickets. You will learn how to define problems properly, create top-notch datasets, and process text using current embedding techniques. Gain expertise in classification models and suggesting answers, along with assessment measures, A/B testing, and fine-tuning. Lastly, connect, track, and enhance systems while ensuring solid safety, privacy, and risk management.
Elevify advantages
Develop skills
- Framing ML problems: quickly convert chaotic support objectives into straightforward ML jobs.
- Data pipelines: plan, tidy, tag, and divide actual support ticket information.
- Text modelling: develop strong classifiers using CNN, RNN, and Transformers.
- Answer creation: design secure, adjusted retrieval-plus-generation processes.
- MLOps for support: roll out, watch, and upgrade ticket AI in live settings.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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