IT Business Analyst Course
This course provides hands-on training in IT business analysis, focusing on e-commerce checkout optimization to boost conversions and ROI through requirements gathering, process mapping, and stakeholder collaboration.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The IT Business Analyst Course equips you with practical skills to analyse and optimise e-commerce checkout performance. Learn to document current flows, gather and prioritise requirements, map customer journeys, and design streamlined future experiences. You will work with KPIs, root cause analysis, UX methods, stakeholder alignment, and implementation planning to deliver measurable conversion and ROI improvements quickly.
Elevify advantages
Develop skills
- Stakeholder alignment: Run focused workshops that unite IT and business quickly.
- Checkout requirements: Turn business needs into clear, testable user stories.
- Process modelling: Map current checkout flows with diagrams IT teams trust.
- Data-driven analysis: Use KPIs and funnels to spot and size checkout issues.
- Risk and tech constraints: Flag blockers and plan safe, phased rollouts.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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