Digital transition training
Digital Transition Training Programme empowers technical teams to confidently shift to cutting-edge platforms. Master automation tools, ticket lifecycle processes, dashboard designs, and adoption strategies via a focused 4-6 week schedule that prioritises key performance indicators, effective change management, and ongoing enhancements for sustained success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Digital Transition Training Programme offers a straightforward, step-by-step guide to smoothly adopting new platforms within weeks. Participants will set clear goals, identify key stakeholders, and create blended learning experiences featuring role-specific labs, interactive workshops, and bite-sized modules. Gain practical expertise in ticket management cycles, automation configuration, service level agreement tracking, dashboard creation, and robust support frameworks to develop enduring skills, minimise risks, and boost essential service performance indicators.
Elevify advantages
Develop skills
- Master ticket lifecycles: swiftly create, sort, escalate, and resolve digital tickets.
- Set up automation: craft macros, routing rules, and triggers to speed up processes.
- Develop dashboards and SLA reports: construct intuitive displays, monitor metrics, and disseminate insights promptly.
- Map stakeholders: pinpoint user segments and customise rollout messages.
- Drive data-led enhancements: leverage analytics and feedback to optimise adoption.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course