IT Support and Maintenance Course
This course equips you with essential IT support skills for small setups, focusing on backup, asset management, monitoring, incident resolution, and process standardization to minimize downtime and ensure reliable service.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your support abilities with a targeted IT Support and Maintenance Course that covers dependable backup and recovery, clever asset and licence tracking, efficient monitoring and remote help, and organised incident sorting. Gain knowledge of preventive maintenance schedules, straightforward documentation methods, and useful tools to cut down downtime, boost reliability, and provide steady, expert service in any small setup.
Elevify advantages
Develop skills
- Backup and recovery expertise: bring back files quickly using 3-2-1 best methods.
- Clever IT asset tracking: create simple inventories with PowerShell and free tools.
- Forward-thinking monitoring and remote support: spot problems early, sort users fast.
- Incident sorting and fixing: solve network, Wi-Fi, and sluggish PC problems.
- Operational guides and SOPs: standardise IT processes for dependable support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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