Machine Learning and Deep Learning Course
5/5
This course offers a practical introduction to machine learning and deep learning, focusing on building reliable AI systems for support ticket management. Participants will gain hands-on experience in problem framing, data handling, text processing with embeddings, classification models, answer generation, evaluation metrics, A/B testing, fine-tuning, deployment, monitoring, and ensuring safety, privacy, and risk management.

5.0 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on way to create dependable AI for handling support tickets. You will learn how to define problems properly, create top-notch datasets, and process text using current embedding techniques. Gain expertise in classification models and suggesting answers, along with assessment measures, A/B testing, and fine-tuning. Lastly, connect, track, and enhance systems while ensuring solid safety, privacy, and risk management.
Elevify advantages
Develop skills
- Framing ML problems: quickly convert chaotic support objectives into straightforward ML jobs.
- Data pipelines: plan, tidy, tag, and divide actual support ticket information.
- Text modelling: develop strong classifiers using CNN, RNN, and Transformers.
- Answer creation: design secure, adjusted retrieval-plus-generation processes.
- MLOps for support: roll out, watch, and upgrade ticket AI in live settings.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...

Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.

Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!

Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.

Giulio CarloAluno de Engenharia de Prompt
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course