Business Computing Course
4.9/5
This course provides essential skills for managing IT support in business environments, focusing on teamwork, ticket systems, security, processes, and databases to improve efficiency and reliability.

4.9 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Business Computing Course equips you with hands-on skills to manage IT support tasks using clear teamwork channels, proper ticket monitoring, and straightforward databases. You will learn to create dependable spreadsheets, implement basic security measures, handle incidents and updates, and track important performance indicators. This brief, targeted programme assists you in enhancing service standards, minimising mistakes, and ensuring smooth day-to-day operations.
Elevify advantages
Develop skills
- IT support teamwork: organise channels, set up automatic notifications, and maintain coordination.
- Ticket monitoring using spreadsheets: create filters, service level agreements, and mistake-resistant fields quickly.
- Basic IT security: apply multi-factor authentication, principle of least privilege, backups, and secure passwords.
- Operational processes: oversee changes, escalations, service level agreements, and shift transitions effectively.
- Basic ticket databases: design tables, keys, and queries for dependable IT documentation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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