Support Training
Support Training equips social workers with hands-on tools for trauma-aware chat help, calming crises, keeping ethical lines, and making solid referrals. You will craft clear, kind messages while safeguarding safety, privacy, and personal wellness in demanding online settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Support Training offers practical methods to manage delicate online chats confidently. Master trauma-aware talk, crisis calming, and straightforward caring messages within time and word limits. Gain abilities in moral limits, data protection, resource directing, and check-ins, plus shield your health via self-care, oversight, and steady growth in a sharp, effective setup.
Elevify advantages
Develop skills
- Trauma-informed chat support: reply with clear empathy and safety focus.
- Online crisis calming: ease strong feelings and know escalation timing.
- Ethical online help: guard privacy, state limits, and record sessions.
- Quick resource links: connect to crisis, shelter, and mind health services.
- Helper toughness: handle indirect trauma using real self-care methods.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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